Refund Policy

01 The Short Version

Because our plans are digital login credentials, we can't accept a "change of mind" return the way you would with a physical product — once a login is shared with you, it can't be un-shared. What we do instead is stand behind the warranty listed on every plan: if a login we sold you stops working during its warranty period through no fault of your own, we'll replace it, and refund you only if a replacement genuinely isn't possible.

02 When You're Covered

You're entitled to a free replacement (or a refund, if replacement isn't possible) if:

• You paid successfully but never received your login within a reasonable time after contacting us on WhatsApp.
• The login details we sent don't work the first time you try them, before you've made any changes on your end.
• Your login stops working during the warranty period stated on your plan (e.g. "28-Day Warranty"), and you were following the usage rules for that plan.
• You were charged more than once for the same order, or charged but your order was never actually placed (see Section 6).

03 When You're Not Covered

Refunds and replacements are not available where:

• You simply changed your mind after receiving a working login.
• Access was lost because you logged in on more devices than your plan allows, changed the password, PIN, profile, or email, or otherwise broke the usage rules on your plan's page.
• You shared the login with someone else and it was misused as a result.
• You waited until after the warranty period had already ended to report a problem.
• You provided an incorrect WhatsApp number or email at checkout and we were unable to reach you.
• The account/service was already used substantially before the issue was reported.

04 How Replacement Works

Replacement is our standard fix for anything covered under Section 2, and it's normally much faster than a refund:

• Message us on WhatsApp (or email) with your Order ID and a short description or screenshot of the issue.
• We verify your payment against our own UPI/bank account using the payment details and screenshot you provided.
• Once verified, we send you a fresh working login for the remainder of your plan's original warranty period.

05 How Refunds Are Processed

If a covered issue genuinely can't be fixed with a replacement, we'll refund you instead. Since payment is made directly to our UPI ID (not through a payment gateway), approved refunds are sent back as a UPI transfer to the UPI ID or bank account you paid us from, typically within 3–5 business days of approval. We'll confirm the refund UTR with you once it's sent.

06 Failed or Duplicate Payments

If money was deducted from your account but you didn't get an order confirmation, or you accidentally paid twice for the same order, this is usually a delay or slip on your UPI app's end rather than something on ours. Message us with your Order ID and payment screenshot (if available), and we'll check the payment against our own account; confirmed duplicate or failed-but-debited payments are refunded in full as described above.

07 How to Request a Refund or Replacement

1. Contact us on WhatsApp or by email within your plan's warranty period.
2. Include your Order ID, the email/number used at checkout, and a short description of the issue (a screenshot helps).
3. We'll confirm your payment and respond — usually with a replacement login, or with next steps if a refund applies instead.

08 Contact Us

We aim to resolve every refund or replacement request as quickly as we can. Reach us here: